PWR-net continues to upgrade their system to provide you with a better customer experience!
P.O. Box 166 | 1355 State Hwy 128 | Shelbyville, Illinois 62565 | CONTACT: 217-774-2323 | TOLL FREE: 1-877-994-2323
P.O. Box 166 | 1355 State Hwy 128 | Shelbyville, Illinois 62565 | CONTACT: 217-774-2323 | TOLL FREE: 1-877-994-2323
Before you begin troubleshooting, make sure there is nothing blocking the path between your CPE outside and the tower site from which you receive your PWR-net signal.
*Try reconnecting to the internet after completing each tip (can take up to 15 minutes for the Internet to reconfigure and come back up).
If problems continue, please contact us Monday-Friday from 7:00AM to 4:00PM by calling 1-217-774-2323, toll free 1-877-994-2323, or emailing us at troubleshooting@pwr-net.coop
Outside of business hours, Shelby Electric Cooperative’s call center will be available to take your calls, take detailed information, and pass it on to our customer service representatives (CSRs). One of our CSRs will receive a report and contact you during the next business day.